If you have a question regarding your order, you may email our customer service staff using our email form.
Please include your name, address, and order number.
Mail
Gaiam, Inc.
833 W South Boulder Rd.
Louisville, CO 80027
Phone
Toll-free: 1-877-989-6321.
Canadian customers: 1-800-254-8464.
(Weekdays 7a.m. - 7p.m. Mountain Standard Time)
Our customer service agents are available to answer any of your order or product questions. If you need assistance outside of the hours listed above, please leave a detailed message and we will return your call within the next business day.
To research in-depth answers to specialized product questions, please contact our Product Specialist using our email form.
(Please include your name, address, the item name, and the item number if you know it.)
Solar Experts
Questions regarding solar products / renewable energy applications,
use our email form.
Public Relations
For all inquires regarding media relations, please contact Gaiam Marketing.
Do you have a comment or question about a Gaiam product? Is there a product you would like to see on gaiam.com? Please send your comment to us using our email form.
If your inquiry is about a current GAIAM product, please make sure to include the item name and number on your email.
Note: Please do not use this form for product submissions. Please see below for information on how to submit a product.
Website Comments / Suggestions
Contact using our email form.
Please let us know the kind of computer, browser, and browser version you are using.
Fitness professionals who would like to purchase Gaiam products at wholesale cost for yoga studios, health clubs, spas, physical therapy centers, and other health/fitness centers, please call 1-800-959-6116 for qualifications and/or requirements.
International distributors and retailers who would like to sell Gaiam’s fitness lifestyle media, kits and accessories items in their local markets can contact us. For further information, we kindly refer you to our International page.
If you are interested in submitting a product to Gaiam for inclusion in our mail order catalogs and/or website, please follow these instructions exactly. Due to the large number of product submissions we require this procedure to ensure that your product is considered.
By email:
Send an email containing product information to productsubmissions@gaiam.com. Please make sure to include the words "product submission" in the subject line. You will receive a response within three weeks. If you don’t receive a response, please resend your email with "second request, product submission" in the subject line.
By post:
Please send product literature and wholesale pricing to the following address:
Gaiam Inc.
Attention: Merchandising Department
833 W South Boulder Rd.
Louisville, CO 80027
Please Note:
Please DO NOT submit samples at this time as they will not be tracked or returned. When we have received and reviewed the product information we will request samples if necessary.
Please clearly note the category (i.e. Organic Bedding, Back Care, Media) of the item(s) that you are submitting on the outside of the package. That way we can ensure the products go to the correct buyer.
Items without wholesale pricing included will not be evaluated.
Gaiam Buyers will review the items and contact you if they are interested or need more information.
